Support for Partners

We'll help you find the answers. Search our knowledge base, engage Customer Care and Technical Support, join our user community, and find documentation in our supported products area.

Partner Service
Secure One Program, PartnerNet,
NFRs, Letters of Authorization
and Price List Queries

Contact Partner Service

Financial Benefits
Opportunity Registration,
Margin Builder,
Development Funds

Financial Benefits Issue

Pre-Sales Technical
Pre-sales Technical Questions
and Demonstrations

Contact a Sales Engineer

Technical Support
Technical Support Issue or Licensing
Query such as Install Base Reports, Proof of Purchase or Product Activation

Contact Support

Symantec Partner Service

Symantec's Partner Service team educates and enables our channel partners on doing business with Symantec.

Read the Guide Contact Partner Service

Secure One Program Technical Support Benefits

Secure One offers benefits to partners based on both Competency and program membership tier. These benefits are designed to help you deliver solutions that customers trust, help you grow your business, and accelerate your success.

Supplement Competency and Product Matrix Quick Guide


Symantec Connect

We host a community chat forum for each Symantec product. Join the conversation with other partners. Your problems may already be solved.

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Knowledge Base

Articles, videos and downloads that help solve technical issues related to your Symantec products.

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Security Center

Our security research centers around the world provide unparalleled analysis of and protection from IT security threats.

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Product Support Center

Product Documentation, Downloads, Licensing, Manage Article Subscriptions

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